Frequently Asked Questions
Applicant FAQs
We have put together answers to some of the most common questions that applicants ask us. We hope that these help you. If you have any other questions please do not hesitate to contact us.
- How do I create a new online account to submit an application form?
You will be invited to set up an account by Anglo. This will be using an email address that we have been supplied for you. Upon receiving the invitation you will be asked to set a password. Keep a note of the password that you set.
- How do I log in to my account?
Go to https://angloeducational.heiapply.com/application/login and enter the email address and password with which you registered your account.
- What if I forget my password?
Use the forgotten password feature https://angloeducational.heiapply.com/application/forgot. We will identify you and send the password securely to your registered email address, or give you access to reset your password.
- Can I return to the application form?
Yes, if you have not already submitted it. You should save each page before moving onto the next and you can come back to it at a later date. Please note the page will 'time-out' if you do not change the page for a period of time (even if you have been entering information). Keep saving your application to ensure no data is lost.
- Can I edit after submitting my application form?
No. Once you have submitted your form we review the information that you have provided. We may ask you for more information, but you can't edit your application.
- Can I track my application after submitting?
Yes, just log in and your application status will be on the right.
- I have submitted my application. What happens next?
You will receive an acknowledgement email once we receive it and your application will be reviewed by the AES team. Your application will move to Stage 2 when we have approved your application.
- Can I contact someone about my application?
Yes, if you have any questions during the admissions process please get in touch with us via the Communication Inbox that you see once you login.